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Privacy Policy

Effective 1 July 2025
Colours + Co. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, make a booking, or place an order with us.

Information We Collect

When you interact with us, we may collect the following information:

  • Personal details: such as your name, email address, phone number, and delivery address

  • Payment information: processed securely through third-party platforms; we do not store your card details

  • Booking and order history

  • Photos or content you upload (e.g., for custom canvas kits)

  • Device and usage data: such as IP address, browser type, and time spent on our site

How We Use Your Information

We use your personal information to:

  • Process event bookings and product orders

  • Communicate with you regarding your booking, order, or inquiry

  • Send you updates, offers, and marketing emails (you can opt out at any time)

  • Improve our website and customer experience

  • Fulfil any legal obligations or protect our rights

Sharing Your Information

We do not sell or rent your personal data. We only share your information with:

  • Third-party service providers (such as payment processors, delivery couriers, and analytics tools) as necessary to complete your order or booking

  • Legal authorities, if required by law

Data Protection

We take appropriate technical and organisational measures to protect your personal information against loss, theft, and unauthorised access. All payment information is encrypted and processed securely through third-party platforms such as Yoco or PayFast.

Cookies

We use cookies and similar technologies to improve site performance and user experience. You may disable cookies in your browser settings, though some features of the site may not function properly.

Your Rights

You have the right to:

  • Request access to your personal information

  • Ask us to update or correct your information

  • Request the deletion of your information (subject to legal obligations)

  • Opt out of marketing communications at any time

To make any of these requests, please email us at hello@coloursandco.co.za.

Third-Party Links

​Our website may contain links to third-party sites (e.g. payment platforms, event listings, or social media). We are not responsible for the privacy practices or content of those sites.

Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the effective date clearly indicated at the top.

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