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TERMS & CONDITIONS
General
Colours + Co provides creative experiences, event services, and painting kits. We reserve the right to update or modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
Booking & Payments
(Private Events)
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A booking is only confirmed once payment or a deposit has been received.
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Full payment terms will be outlined in your invoice or quotation.
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Dates are not secured until payment is made.
Colours + Co reserves the right to decline or cancel bookings at its discretion, with appropriate notice and refund where applicable.
Cancellations & Rescheduling
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Deposits are non-refundable.
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Rescheduling requests must be made at least 5 days prior to the event, and are subject to availability.
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Late cancellations may result in forfeiture of payment.
We will always aim to accommodate changes where possible.
Event Requirements
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Clients are responsible for:
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Providing a suitable venue or confirming venue arrangements
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Ensuring adequate space and seating for guests
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Communicating final guest numbers in advance
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Colours + Co is not responsible for delays or disruptions caused by venue-related issues or third parties.
Photography & Marketing
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We may capture photography or video content during events for marketing purposes, including showcasing event setups and experiences.
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Where individuals are clearly identifiable, consent will be obtained where reasonably required.
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If you would prefer not to be included, please notify us in advance and we will respect your request.
Products & Orders (kits)
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All products are subject to availability.
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Orders are processed within the stated timeframe on our Shipping Policy page.
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Colours + Co reserves the right to make minor adjustments to products where necessary.
Returns & Refunds
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Returns and refunds are handled in accordance with our Refund Policy.
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Custom or personalised items are non-refundable, unless faulty or incorrect.
Delivery
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Delivery is handled by third-party couriers. While we aim to ensure timely delivery, Colours + Co is not responsible for delays caused by courier services.
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Please refer to our Shipping Policy for full details.
Limitation of Liability
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Colours + Co will not be held liable for:
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Indirect or consequential damages
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Delays or disruptions outside of our control
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Misuse of products after delivery
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Participation in events is at your own discretion, and we encourage all guests to take reasonable care during activities.
Intellectual Property
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All content on this website, including branding, images and copy, is the property of Colours + Co and may not be used or reproduced without permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Contact Us
For any questions regarding these terms, please contact us at: hello@coloursandco.co.za